This service includes managing incoming calls answered in your chosen greeting. Includes managing a contact list or departments, whereby the message details can be forwarded directly to an individual or department within the contact list. Includes email notification of message detail and obtaining Name of Individual or Department for whom the message is directed, Caller Name, Return Telephone Number and Brief Message.
Email Message Notifications, Tailored Scripts, 24/7 live answering from an In-house Australian call centre.
Service Features available
Auto Attendant IVR, Business Intro Message, Call Recording, Call Overflow (optional), Client portal, Scheduled Call Activity Reporting, Business Intelligence Reporting.