Are you an expert in social media? It can be hard to keep up with all the ways potential customers may want to reach out. TMC can take the hassle out of monitoring oodles of DMs and responding to comments and queries.
Anytime you need us, we integrate into the social media platforms you use and start managing your interactions. We can log, reply and escalate the activity on your socials so you’re kept informed about your presence across various social platforms.
Use our client portal and Business Intelligence (BI) dashboard to monitor how your social media is performing. You can run reports to see the reach or engagement that campaigns are generating.
When you outsource your social media and live chat management to TMC Connect, we stay on brand and on message. We match our people to your business so we can communicate with clients consistently, as if we’re working from your office.