Can I use an IVR with a Phone System?

Yes, this is a common application whereby each option will be directed to an extension or group of extensions, for example Option 1 to Sales, Option 2 to Service, etc.

What is a Custom Audio Greeting?

Customisation extends to your audio greeting, produced by our expert voice artists. Hold music can be composed for you and we can design message banks and menu selection options that suit your needs. There are no limitations when it comes to IVR customisation. If we don’t offer the functionality you require, we will build it for you.

What is a Business Intro?

Customisation extends to your audio greeting, produced by our expert voice artists. Hold music can be composed for you and we can design message banks and menu selection options that suit your needs. There are no limitations when it comes to IVR customisation. If we don’t offer the functionality you require, we will build it for you.

How does TMC Connect produce IVR and Business Intro Audio files?

TMC Connect uses an outsource service provider to produce and deliver high quality and professional IVR and Business Intro audio files.

Can I take my Custom IVR and Business Intro audio file with me if I Chose to Cancel my TMC Connect Service?

Yes, we believe that audio files are the property of our clients. In fact, once produced, we always provide a copy of the audio file to our clients.

Hardware is the physical handset or other devices for users of a Phone System. These can be of a basic, handsfree/conference, or sophisticated design. TMC Connect offers a range of high quality handsets for you to match to your office setup.

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A better business telco.
Making better business sense.

The Message Centre Pty Ltd
41 Northern Road
HEIDELBERG WEST 3081

1300 846 046
connect@tmc.net
Open 24/7 – we never close

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FAQs

FAQs

Can I use an IVR with a Phone System?

What is a Custom Audio Greeting?

What is a Business Intro?

How does TMC Connect produce IVR and Business Intro Audio files?

Can I take my Custom IVR and Business Intro audio file with me if I Chose to Cancel my TMC Connect Service?

What is Hardware?

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