Can I use an IVR with a Phone System? Yes, this is a common application whereby each option will be directed to an extension or group of extensions, for example Option 1 to Sales, Option 2 to Service, etc. frank2023-08-11T03:34:42+10:0010/08/2023|Live Answering, Phone Systems| Share This Story, Choose Your Platform! FacebookTwitterLinkedInPinterest