Live Answering Services are provided via a contact centre provider, where humans (sometime referred as Agents) take calls on your behalf, enabling you to free up staff for other activities, extend your own capacity or hours of operation and more. Live Answering services can complement a Phone System or IVR or an individual phone number. TMC Connect provides a complete range of live answering services to suit any industry or application via TMC who will customise a bespoke solution to suit your needs.